11. Glossary

Monitoring plan

Documented description of the processes and systems required to control product production (source: IATF 16949).

Special feature

Classification of a product characteristic or manufacturing process parameter that may affect safety, regulatory compliance, fitness for purpose, function, performance, requirements or subsequent finishing operations on that product (source: IATF 16949).

In addition, we refer to "special processes" when (source: ISO 9001) the output elements (characteristics) cannot be verified by monitoring or measurement carried out a posteriori, and whose deficiencies therefore only become apparent once the product is in use or the service provided (as in the case of certain heat treatments in metallurgy, for example).

Poka Yoké (a Japanese...