Mistakes to avoid
Moving from a quality management system to an EFQM approach

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FIC1537 V1 Practical sheet

Mistakes to avoid


Moving from a quality management system to an EFQM approach

Author : Gérard CAPPELLI

Publication date: October 10, 2017 | Lire en français

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7. Mistakes to avoid

7.1 Avoid extremes

For your business project: not too idealistic, not too realistic.

  • The vision, while ambitious, must be credible.

  • Don't confuse this policy framework with a short-term action plan.

  • Don't make it complex, either with a confusing situation analysis, or with too many strategic axes.

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7.2 Don't get lost

No conceptual gasworks or frenzied activism in...

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