3. Capitalize on this experience to implement a new Make or Buy decision-making process

You have succeeded in responding to the concrete Make or Buy request selected in step 1 by working differently, and this new approach has led to innovations. You can now develop the Make or Buy decision process within the company, involving production, R&D, marketing, suppliers and even customers.

• R&D and production define (with the support of marketing) the product or service functions that could potentially be subject to Make or Buy, and the type of implementation required (e.g. 100% outsourcing).

• The innovation objective is systematically added to the classic Make or Buy decision; suppliers (and sometimes customers) will be involved as far upstream as possible (including in the definition of potentially subcontractable product or service functions) with possible innovations both in terms of content...