7. Our advice
7.1 Choose the right indicators
Avoid imposing (or asking) too many performance indicators on the same person, such as the head of the metrology department, to monitor – or measure – simultaneously. It's better to choose one or two vital and important indicators for the company, rather than imposing a dozen or so secondary indicators which may be useful, but which can be monitored at a later date.
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Our advice
Mistakes to avoid
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Bibliography
Panorama of tools for performance assessment . Lacolare Vincent. Bivi qualité Afnor. X-50-15. March 2015.
Quality management system. Dashboard indicators . FD X 50-71
Quality indicators . Bivi quality Afnor. VIII-80-500
The PDCA culture (Deming's Wheel) . Stéphane Mathieu. Bivi quality Afnor. CER-I-50...
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