Article | REF: SL1050 V1

Human factors and quality procedures in research laboratories

Authors: Bernadette JOUGUET, Patrick MÉRAS

Publication date: December 10, 2012, Review date: September 24, 2018 | Lire en français

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    2. A managerial attitude at the heart of the quality system

    Relational management (§ 1.2 ) is no utopia. And to contribute to its development and practice, a good managerial attitude is essential. This is part and parcel of a positive, constructive quality mindset, essential to the continuous improvement of the approach and the evolution of the quality system in place.

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