2. Theoretical framework
2.1 Preamble
Kofi Annan, the seventh Secretary-General of the United Nations and winner of the 2001 Nobel Peace Prize, declared: "Information and knowledge are at the heart of democracy and the conditions for development .... Knowledge is power. Information is liberation. Education is the premise of progress, in every society, in every family".
In a globalized world supported by information and communication technologies (ICT), the means of communication have considerably broadened our horizons, giving us access to an enormous and continuous flow of information that has a major influence on our society, our economy, and the way people live and work. Overall, ICTs have improved people's productivity, enabling individuals,...
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Theoretical framework
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