6. Glossary

management system; système de management

A set of interrelated or interacting elements of an organization used to establish policies, objectives and processes to achieve said objectives.

information documentée; documented information

Information that must be controlled and kept up to date by an organization, as well as the medium on which it appears.

organization context

The combination of internal and external issues that can affect an organization's approach to setting and achieving its objectives.

interested party; partie intéressée

A person or organization that can either influence a decision or activity, or be influenced or consider itself influenced by a decision or activity.

process;...