1. Documented information: general information

The consequence of the HLS approach is to propose a better alignment of the standard's paragraph structure ISO 14001 and terminology used with those of other management system standards. In any case, nothing in this standard obliges an organization to replace the terms it is accustomed to using in its management system documentation with the terms used in this standard. Organizations may therefore choose to use terminology they feel is more appropriate to their business and activities, such as "procedures", "operating modes", "protocols", "records" or "documentation".

Chapter 7.5 of the ISO 14001 The term "documented information" specifies the type of information to be documented and included in the EMS. Two main families of...