1. What is the QQOQCCP?

Let's take the example of anomaly reporting: it is not uncommon to find that the information collected at the outset is incomplete. Over and above the extra workload this causes, the perception of the process can be severely undermined, to the point of rejection in extreme cases...

Very simple to use, QQOQCCP is a very broad-spectrum analysis tool which, when correctly applied, is extremely powerful.

It has the virtue of covering the essential points needed to describe a situation or problem.

As a quasi-exhaustive information-gathering tool, its power is proportional to the rigor applied to the completeness and accuracy of the data collected.

Its appeal lies not only in its ease of use :

• in the diversity of cases in which it can be used;...