2. Defining artificial intelligence in the fight against fraud

2.1 Simple and network frauds

The risk of fraud, particularly external fraud, has become a priority for risk managers. In certain sectors (banking, insurance, e-commerce, telephony), this risk has become a frequency risk, i.e. a risk with a high probability of occurrence and whose cumulative financial impact is becoming significant.

As the telephony risk manager we met in 2020 put it: "Fraud has become a scourge, it's no longer even a risk, we know that in certain regions, this risk is a certainty. The only question we're still asking ourselves is how to secure...