Operation
Courier transport

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AG8151 V2 Article

Operation
Courier transport

Author : François BRANCHE

Publication date: October 10, 2006 | Lire en français

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5. Operation

Network operations involve the implementation by its stakeholders and members of the techniques necessary to facilitate the flow of goods and services, with the aim of achieving the sales targets set by the marketing department. Operations must strike an optimal balance between costs and the highest possible level of quality; without this, any attempt to increase sales is futile.

5.1 Objectives

Operating a network means optimizing human and material resources to serve customers. Optimization means ensuring, at the lowest possible cost, the quality of service promised in the transportation offer.

The issue of network operation is complex. For a network of N nodes, the theoretical number of point-to-point round-trip links is N(N − 1). For a network of about 100 nodes (providing...

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