1. What is your playing field? What is the scope of your business? What do you need to know to carry out a diagnosis?
1. This step can be addressed by the questions :
The answer to this question follows naturally from the previous step (DFHN)
What are the products and/or services offered in this field, and what are their characteristics?
Conversely, in this area, what do you exclude today, and why?
The methods to be implemented will be illustrated by the example of "writing instruments", described in the Innovation strategy sheet: HLFD (high-level functional definition)
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What is your playing field? What is the scope of your business? What do you need to know to carry out a diagnosis?