6. Mistakes to avoid
6.1 Don't work alone
A system is above all linked to human relations; it must be built with the various players. A system designed in an office to satisfy auditors will not help the company move forward.
6.2 Don't try to move too fast, and beware of miracle tools
Deming used to say "there is no instant pudding" to emphasize that time and patience are necessary qualities in management.
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Mistakes to avoid
Abbreviations and acronyms
Bibliography
Deming, Hors de la Crise , Éditions Economica
Deming, Du nouveau en économie , Éditions Economica
Gogue, Jean-Marie, Le Paradigme de la qualité , Éditions Economica
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