Without production tool reliability, there can be no customer satisfaction, competitiveness or performance. Maintenance, once a simple matter of looking after equipment, has thus become a support process for product production activities, which, like all processes, must be mastered if the company is to achieve its objectives in terms of quality, costs and lead times.
The 2015 version of ISO 9001 places greater emphasis on managing the risks associated with the activity, thus giving a strategic dimension to the maintenance process, which guarantees equipment availability.
But how do you effectively maintain your production equipment? There's no need for revolutionary theory or sophisticated tools! The first step is to clearly define the strategy to be applied, then implement the PDCA: plan, implement, monitor the effectiveness of the maintenance process using relevant indicators, and continuously improve it.