4. Recommended methods
4.1 Opportunity analysis and brainstorming
Most often, the method used is brainstorming (or Mindjet-type tree-structure methods), with each participant using post-it notes to express his or her point of view on improvement decisions, grouping points of view by affinity, "ideas", noting the proposals made and noting the best of them.
4.2 Feasibility analyses and interviews
Business stakeholders are interviewed on each of the processes and sub-processes to be modified or created, to obtain information...
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Recommended methods
The results
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