1. Preliminary studies
Before looking to improve existing processes, we must first :
understand the organization in its environment: organizational model, customers, suppliers, partners, flows, business and professional areas and processes (with mapping);
understand how the company currently operates: using company organization charts, organizational modes (functional, matrix), degree of autonomy, dysfunctions, management styles, internal communication and social relations...
identify your know-how, your businesses, your ambitions in relation to your customers, your business constraints, your current situation (Swot analysis: strengths,...
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Preliminary studies