2. Making quality policy a tool for progress
A key factor in the success of a QMS is the operational implementation of quality policy guidelines. To achieve this, it is essential to define quality objectives (see Deploying the objectives to be achieved
[FIC 0373]
) and to apply the quality policy at process level.
It is important for quality policy to be applied at process level, and for process management to be...
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Making quality policy a tool for progress