3. What are the requirements in practice (§ 7.1.4, 7.1.6, and 7.3)?
Once defined and clarified, the concrete elements of the culture of quality and ethical behavior should be communicated internally.
The requirements regarding raising awareness among individuals working under the organization’s responsibility (§ 7.3 of ISO 9001) include those pertaining to raising awareness of the quality culture and ethical behavior.
Similarly, the section on the work environment for process implementation (§ 7.1.4) highlights, in the note associated with the requirement, the possibility of considering factors related to quality culture and ethical behavior when determining a work environment suitable for carrying out processes and ensuring the conformity of products and services.
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What are the requirements in practice (§ 7.1.4, 7.1.6, and 7.3)?