2. Differentiating between improvement methodologies
It is important to differentiate between the two methodologies deployed as part of the improvement process:
the problem-solving method: removing a cause ;
progress management: improving an existing situation.
Corrective action and preventive action
a description of the problem: the facts, the consequences, the satisfactory situation ;
a search for causes (real or potential);
implementing...
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Differentiating between improvement methodologies
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