What trends are we seeing in performance management?
From process mapping to QMS architecture

Performance management plays a significant role in the day-to-day running of any company.

What global tools do they have at their disposal to help them make the right decisions?

These tools include :

• cost accounting ;

• internal control ;

• the quality or operational excellence approach ;

• the information system.

Not so long ago, the acronym SI referred to the computer system, and it was not until the late 1990s that the acronym was increasingly used to designate the information system, including but not limited to IT aspects.

IT consulting firms have gradually come to understand that it is not possible to offer enterprise software without...