Mistakes to avoid
Implementing participative improvement

Don't take the place of others, but empower the line manager to take charge of the entire improvement process according to the PDCA model: plan, implement actions, check the effectiveness of implemented actions, adjust if necessary.

Don't neglect to animate the participative improvement chart (Tool 1 ). Any idea put forward by an employee must be quickly taken into account by management, so that they can decide whether or not it has been taken into account. The idea must be implemented...