ISO 9001 risk and opportunity approach methods and tools

You will be responsible for introducing the risks and opportunities approach, i.e. :

• take into account the issues related to the objectives of your QMS and its processes;

• Identify the causes and factors of uncertainty that can lead to discrepancies between objectives and results, and assess the consequences of these discrepancies;

• define actions to reduce negative deviations or their consequences, and/or increase positive deviations or their effects.

This guide will help you get started.