7. Our advice
7.1 Master the process approach
Whether you're a member of the management team or a general manager, you need to have a solid knowledge base of process-based management, which is a business organization favored by ISO management system standards. This approach has become a reinforced requirement of the 2015 version of ISO 9001. It breaks away from management models based on departmental or vertical organization.
7.2 Communicate the essentials throughout the company
Mission, vision, strategy, policies and processes need...
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Our advice
Mistakes to avoid
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