Communicate, share and/or transfer know-how content
Capitalizing on expert know-how

There are several ways of communicating, sharing and/or transferring know-how:

• the involvement of players who are the "addressees" or "targets" of the capitalization result in the work of capturing the know-how concerned;

• making content available to operational staff through various means: document database, intranet, etc. ;

• presentation sessions, content enhancement ;

• Idea and innovation sessions based on the presentation of capitalized content, with the aim of improving technical performance and/or solving problems;

• expert" support for operational staff in the field to back up the content;

• in-house training built around the results of capitalization...

It is also necessary to promote and communicate the work carried out by the expert, for example, by distributing testimonials...