8. Glossary
Stakeholders
A stakeholder is any actor (individual, organization, group) concerned by a project, decision or action, i.e. whose interests are affected in one way or another by its implementation. Stakeholders may be internal (employees, management) or external (customers, suppliers, local communities). They play a crucial role in corporate social responsibility (CSR) and participative governance.
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Glossary
Reference standards
ISO 22301:2019 – Security and resilience – Business continuity management systems — Requirements
ISO 31000:2018 – Risk management – Guidelines: offers general guidelines for risk management, including industrial risks and internal company crises.
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