Setting up a facility management process in a company

Facility Management (FM) is a concept that encompasses a range of roles—some simple, but all essential—whose goal is to create a work environment that fosters efficiency and the well-being of its users. Our study will be based on this definition, although it is by no means the only one.

Companies typically use this service to outsource a number of tasks that are not directly related to their core business. The implementation of the process is based on five pillars:

• scope of the tasks to be outsourced;

• selection of service providers;

• subcontracts;

• project funding;

• user satisfaction survey.

These tasks can, in various ways, help reduce the energy consumption of the equipment or buildings used or occupied by users.