6. Impact on the quality function
For a variety of reasons, the quality function will have to migrate progressively towards a role as facilitator of the quality approach, and the revision of the ISO 9000 series of standards will help to promote this migration linked to various developments.
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Evolution of the concept of "quality
The activities linked to the quality function follow the very evolution of the concept of quality (figure 14 ).
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Organizational evolution
The synergy between the various facets of management systems in the fields of quality, environment, safety, etc., and the increase in corporate reorganizations have strongly encouraged the...
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Impact on the quality function
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References
- (1) - - Étude Mobil pour l'ISO www.iso.ch/infoe/8thcyclesurvey.pdf
- (2) - PÉRIGORD (M.) - Les parcours de la qualité. - AFNOR 1992.
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