Lead management
International customer risk management
Article REF: AG1323 V2
Lead management
International customer risk management

Author : Jacques DUBOIN

Publication date: November 10, 2013 | Lire en français

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1. Lead management

Expanding your business abroad means prospecting. Finding customers is the key to new sales. And new customers have to pay, because failure to do so is costly. For example, with a net margin of 5%, a company needs to generate 20 times the lost sales to cover the unpaid invoice.

The search for new prospects is therefore an important activity, the cost of which needs to be optimized. Then, in the event of an order, you need to reduce the risk of non-payment.

1.1 Find new prospects

The challenge is to use the right source, the "right file" of prospects, and to qualify them by checking. The table at 1 provides a few essential pointers.

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