Quality of service
Maintenance diagnostics - Performance measurement and interpretation
Article REF: MT9130 V1
Quality of service
Maintenance diagnostics - Performance measurement and interpretation

Author : Daniel DIEBOLT

Publication date: April 10, 2007 | Lire en français

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7. Quality of service

Service quality is measured by :

  • fewer breakdowns;

  • fewer unforeseen events or emergencies;

  • reducing yield losses, which have already been measured and analyzed in paragraph 4 .

In addition to these aspects, it is possible to measure...

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