3. Standardization practice
3.1 Making a standard
Innovation, which needs to be standardized, can be suggested with the aim of resolving a management difficulty.
Tired of having to put up with predation on public telephone booths, the PTT administration asked a manufacturer to replace the mechanical coiner with an electronic unit based on the smart card.
The principle of the smart card then rapidly left the world of fixed-line...
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Standardization practice
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