6. Conclusion
At the end of this assessment of software development and validation processes, the audited company has a clear view of the quality level of these processes. Above all, it has a detailed list of improvement actions to be implemented in the near future. All these actions contribute to improving customer satisfaction.
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Bibliography
Works
- PINET (C.) - La qualité du logiciel. - Afnor (1997).
- PINET (C.) - Processus d'ingénierie du logiciel. - Pearson Education (2002).
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