2. Choose the type of process automation

2.1 Automate a repetitive, low-value-added sub-process

This approach is related to traditional process management, which is made up of functional bricks that are sometimes quite similar to business domain activities.

• In the field of human resources, subjects often dealt with include recruitment, leave requests, document creation and employee onboarding.

• At infrastructure level, automation often involves hardware and software configuration, system maintenance and solution deployment.

• The digitization of finance departments is an area that has seen...