7. Our advice
7.1 Specify the context of your measurements
The aim is to provide the "operational definition" for the measurements obtained. What do the measures really represent, and how are they obtained? In the examples on this page, we have used the category A unemployment rate from Pôle emploi statistics. However, there are four other categories... but also people who are not registered with Pôle emploi. The statistiques de l’INSEE (selon la définition du BIT) are different again...
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Bibliography
Deming, Hors de la Crise , Éditions Economica
Shewhart, Les fondements de la maîtrise de la qualité , Éditions Economica
Wheeler, Understanding variations , Éditions SPC Press (Very didactic book, detailing concrete examples from the management of industrial companies. I have borrowed from this author the terms "natural process limits",...
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Association française Edwards Deming
Website of the Association Française Edwards Deming. This site offers a biography of Deming, as well as a series of free resources on Deming: a selection of articles, e-books and statistical software. You'll also find a French translation of Western Electric's Manual of Statistical Quality Control....
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