3. Our advice
3.1 Use your imagination!
Both in form and content. Why not imagine a management manual as an A4 folder, a trifold, a company brochure or a website? And don't forget to use graphic elements that convey your company's values. It should be your company's identity card.
SCROLL TO TOP3.2 Be attentive to the expectations of the document's "customers
Once the manual has been drafted, it must be submitted to employees for their opinion. It must appeal to those who need to consult it, and enable them to easily understand...
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Reference standards
ISO 9001:2015 – 4.3 Determining the scope of the QMS; 4.4 Quality management system and its processes; 7.5 Documented information
ISO 14001:2015 – 4.3 Determining the scope of the EMS; 4.4 Environmental management system; 7.5 Documented information
OHSAS 18001:2007 – 4.4.4 Documentation
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