5. Our advice
5.1 Develop your auditors' skills
The relevance of your audit conclusions, and therefore the effectiveness of your audit process, depend on it:
in the case of an internal audit, in order to identify improvement actions, among other things;
in the case of a supplier audit, to objectively qualify a critical supplier.
Ongoing training can take the form of additional professional experience, participation in advanced training courses, team audits with a professional auditor, participation in meetings, seminars, conferences, etc.
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Reference standards
ISO 19011 – Guidelines for auditing management systems – July 2018
ISO/IEC 17021-1:2015 – Conformity assessment – Requirements for bodies providing audit and certification of management systems — Part 1: Requirements – Reviewed and validated in 2020.
Glossary (source: ISO 19011 and ISO 9000)
Audit
A methodical, independent and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which audit criteria have been met.
Audit findings
Results of assessment of audit evidence collected, against audit criteria.
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