Overview
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Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor
INTRODUCTION
ISO 19011 provides guidelines for planning and carrying out audits, as well as for qualifying and assessing auditors. It is applicable to internal audits (so-called first-party audits), supplier audits (so-called second-party audits), and certification or regulatory audits (third-party audits).
Since it was first published in 2002, ISO 19011 has undergone two revisions, in 2012 and again in 2018, following revisions to the management system standards with which it is associated.
ISO 19011 is not a requirements standard for certification, but provides guidelines on audit principles, audit program management, audit execution, and auditor competence and assessment.
It is designed for different types of users:
management system auditors ;
auditor training organizations ;
organizations and companies to qualify their internal auditors and set up audit programs;
certification bodies for professional auditors ;
certification bodies for company management systems (in addition to applicable specific requirements, such as those in ISO/IEC 17021-1 – Requirements for bodies providing audit and certification of management systems).
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ISO 19011:2018
What are the fundamentals of auditing?
Reference standards
ISO 19011 – Guidelines for auditing management systems – July 2018
ISO/IEC 17021-1:2015 – Conformity assessment – Requirements for bodies providing audit and certification of management systems — Part 1: Requirements – Reviewed and validated in 2020.
Glossary (source: ISO 19011 and ISO 9000)
Audit
A methodical, independent and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which audit criteria have been met.
Audit findings
Results of assessment of audit evidence collected, against audit criteria.
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