8. Interviews

8.1 Preparing for interviews

Preparing for interviews is one of the key steps in the internal investigation process, which involves determining whether or not interviews should be conducted. This decision is particularly important in cases where the evidence is either insufficient or requires additional information from operational or managerial staff in order to avoid any misinterpretation of the evidence collected. Interviews may be considered relevant when they provide information that is not available in the facts or has not been formalized. This is particularly true when it comes to determining whether witnesses were present during a situation such as a serious...