5. Our advice
5.1 Lighten the shadows
When in doubt about the understanding or interpretation of a requirement, refer to ISO 9000 to resolve your doubts and deploy the most appropriate provisions.
SCROLL TO TOP5.2 Translate normative terms into your company's vocabulary
You are under no obligation to reproduce normative terms word for word in your management system. For a better understanding by those involved, don't hesitate to use the company's own vocabulary. However, it is preferable to respect the meaning of the...
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO 19011:2018 – Guidelines for auditing management systems
abbreviations
PDCA: plan, do, check, act
QMS: quality management system
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