4. D3 – Implementation of immediate actions and verification of their effectiveness
It's not a question of looking for the root causes of the problem, but of taking immediate corrective action once the problem has been understood.
4.1 The activities
Act to contain the problem, to protect the customer, to secure, while waiting for robust, reliable and definitive solutions to be put in place.
Guarantee immediate control of product and/or service quality to protect the customer.
Ruling on the commitment to inform the customer concerned.
Implement tighter control and sorting of stocks (factory, customer, transit)
Regarding the actions expected by ISO 9001: 2015, take into account chapter...
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D3 – Implementation of immediate actions and verification of their effectiveness
D4 – Searching for and identifying root causes
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