2. Obtain standards, laws and regulations
Standards, laws and regulations can be obtained in a variety of ways.
For France, the exclusive supplier for international (ISO prefix), European (EN prefix) and French (NF prefix) standards is AFNOR.
For French laws and regulations, there are more suppliers, for example:
the government, via Légifrance ;
publishers specializing in legal matters;
providers of standards monitoring services.
At the European level, you can consult site de l’Union européenne pour les directives .
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ToolReference standards
ISO 9000 "Quality management systems. Essential principles and vocabulary".
ISO 9004 "Managing the sustainable performance of an organization. Quality management approach".
ISO 9001 "Quality management systems" – Requirements
ISO 19011 "Guidelines for auditing management systems".
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