4. Facilitate project reviews

Typically led by the project manager, the review should be facilitated in a way that allows everyone to speak, while staying within the time limit agreed upon by all participants. You should clearly state your expectations at the end of the project review:

• verification of the project's progress;

• input from the stakeholders present;

• defining their proactive recommendations (which helps establish them as a source of innovative ideas);

• confirmation of each party’s commitments regarding the next phase of the project.

These agreements are so important that an independent—or even critical—assessment is often required. This is precisely the role of experts or partners whose perspective is neutral and not influenced...