6. Mistakes to avoid
Never forget the validation and iteration phases, which are at the very heart of the process. The solution is built by implementing user feedback and comments.
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Mistakes to avoid
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Bibliography
ISO 9241-210, Ergonomics of human-system interaction, Part 210: Human-centered design for interactive systems
Robert DUCHAMP R., Méthodes de conception de produits nouveaux , Éd.Hermès, 1999
Donald NORMAN, The design of everyday things , The MIT Press, London
Norman D.A., Emotional Design: Why we love...
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