5. Glossary

Innovation; innovation

Innovation is a process that leads to the implementation of one or more new or improved products, services, processes, organizational forms, or business models that are capable of meeting implicit or explicit expectations and generating economic, environmental, or societal value for their creator (the innovator), their implementer (e.g., the company), or their user (e.g., the customer).

Breakthrough innovation

Innovation that involves doing things differently using new technology. It is a paradigm shift that leads to a significant leap in performance.

Incremental innovation

Innovation that involves gradually improving an existing product, service, or industrial process.

Open innovation

An approach...