9. Glossary

Document

Information carrier and the information it contains (The carrier may be paper, magnetic, electronic or optical, photograph or standard sample, or a combination of these). [ISO 9000:2015 – 3.8.5]

Documentation

A set of documents is commonly referred to as "documentation".

Information

Meaningful data. [ISO 9000:2015 – 3.8.2]

Documented information

Information that must be controlled and kept up to date by an organization, as well as the medium on which it appears.

Note 1: documented information can be in any format, on any medium and from any source.

Note 2: documented information may relate to :

• the management...