Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHOR
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Jean-Luc BERSON: Systems management consultant and trainer, IRCA-certified QMS auditor
INTRODUCTION
As the pilot of the quality management process, it may be your responsibility to write and maintain your company's quality manual, if your decision is to maintain it following the ISO 9001:2015 version, which no longer imposes the quality manual as a normative requirement.
This document can form an integral part of your quality management system communication.
This fact sheet will help you draw up a personalized quality manual that reflects your company's "quality spirit". You can turn your quality manual into a powerful external communication tool.
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Bibliography
At the heart of ISO , Marc Bazinet, Dori Nissan, Jean Marie Reilhac, Afnor éditions, 2015
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