Our advice
Integrate lessons learned from a crisis into prevention and response measures
Practical sheet REF: FIC1222 V1
Our advice
Integrate lessons learned from a crisis into prevention and response measures

Author : Olivier RESTOUEIX

Publication date: August 10, 2024 | Lire en français

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5. Our advice

5.1 Make the feedback process more positive

Feedback should not be an inspection that passes judgment on the decisions made by those involved. It should be seen as a tool for continuous improvement, designed to drive the organization forward.

It's best not to focus on individuals and their responsibilities, but on events and decisions, emphasizing the positive aspects of each person's proposed solutions.

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