Bringing your QMS to life
Quality approach and certification of a public research laboratory
Article REF: SL1620 V1
Bringing your QMS to life
Quality approach and certification of a public research laboratory

Authors : Estelle DONADEI FACCHIN, Mariette NIVARD, Isabelle PAINTRAND

Publication date: June 10, 2019, Review date: April 21, 2023 | Lire en français

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4. Bringing your QMS to life

4.1 Communicating the QMS

Communication is essential. We need to explain the process, promote the actions that have been implemented and thereby encourage the team. This is a collective, cross-disciplinary project for staff whose core business within the laboratory is quite different.

It's by listening to needs that we can identify actions for improvement, which can then be taken into account, enabling as many people as possible to adhere to the approach.

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4.2 Continuous...

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