5. Management review and blank audit
The management review is a requirement of the NF EN ISO 9001:2015 (article 9.3). There must be at least one management review per year. This is an opportunity for each process manager to report on the operation of his or her process, presenting the results of indicators, improvement actions implemented, satisfaction of interested parties, and future directions, taking into account a risk analysis.
By analyzing the results of all processes, management can identify the need for any changes to the QMS, and identify opportunities for improvement. At the same time, quality strategy and objectives can be reviewed and adapted to internal and external challenges, as well as to the needs of relevant stakeholders.
While the management review...
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Management review and blank audit
Preparing for the certification audit
Bibliography
Bibliography
Websites
AFNOR https://www.afnor.org/
French National Research Agency (ANR) http://www.agence-nationale-recherche.fr
French Accreditation Committee (COFRAC) https://www.cofrac.fr/
...Standards and norms
- Quality management systems – Requirements - NF EN ISO 9001 - 2015
- Conformity assessment – Requirements for bodies providing audit and certification of management systems – Part 2: Competence requirements for auditing and certification of environmental management systems - NF EN ISO/IEC 17021-2 - 2018
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