Practical sheet | REF: FIC0395 V1

Writing operating procedures: keeping things simple, useful and effective

Author: Adeline RAILLON

Publication date: June 10, 2017 | Lire en français

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2. What should my instruction contain?

Once you've identified the instructions and operating modes to be implemented in your system, you can move on to the next step, which is to define its content.

2.1 What level of detail?

Your instruction must be :

  • detailed enough to be easily implemented by its users;

  • but not too much either, so as not to make the document complex and discouraging, in which case it won't be used.

So you'll need to find the right compromise in terms of level of detail.

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What should my instruction contain?