2. Support processes

2.1 Documentation process

It may seem unnecessary to point out the importance of project documentation, if only to perpetuate know-how. Unfortunately, at present, the idea of making the software, and then seeing if there's time left for documentation, is still widespread.

The most simplistic theory would have you start a document only when you have all the necessary upstream documents, fixed and complete. This vision rarely corresponds to economic reality. A more realistic approach is to work in the same spirit, but by major project functionalities.